Here for customers – the person behind the work
My name is Tuomas Ripatti (born 1981), and I founded Jelpperi in 2013.
During the early years of the company, I completed many different and sometimes extensive renovation and alteration projects in homes and offices. These included kitchen installations, interior renovations, demolition of partition walls, room modifications and a wide range of maintenance and repair work both indoors and outdoors. Today, Jelpperi specialises in small installations, mounting, repair and assembly work. I consider my strengths to be practical hands-on work, interior aesthetics and spatial awareness.
Today, Jelpperi specialises in small installations, mounting, repairs and assembly work. My business has continued since its establishment in 2013, with a strong focus on serving customers with an entrepreneur's service-minded attitude.
The company structure has changed slightly along the way (sole trader->limited company), and the range of renovation services has also been reduced. Today, Jelpperi no longer offers renovation projects.
The company behind Jelpperi is Handmade Markkinointi Oy. Jelpperi combines practical craftsmanship, customer service, attention to interior details and experience from many different homes, offices and assisted living facilities.
From marketing to practical work
Earlier in my career, I worked in various roles in marketing, advertising, sales and customer service. I founded my first company in 2005, specialising in corporate videos and filming. Later, I moved more towards graphic design, marketing and direct advertising. You can find more information on LinkedIn if needed.
A service-minded attitude is important to me. I became particularly interested in customer service while producing corporate videos for a respected sales training company. I saw how strongly they valued customers and communication with them. Listening to the customer, clear communication and an honest way of working are still an important part of Jelpperi's service. During my years in business, more competitors, service platforms and service providers have entered the handyman and general home-help market. Working in this field requires persistence, a customer-service attitude, routines, communication skills and a willingness to perform work that requires precision.
I particularly enjoy short and small installation jobs and have carried them out continuously in changing environments. As a practical person, I enjoy installation, assembly and renovation work. It probably comes as no surprise that renovation projects also continue at home. You may hear more about them when we meet.
I value my customers, my company and my work because they have provided me with everything I need in life. Therefore, I aim to be energetic and honest with my customers. A big thank you goes to all my customers for the interesting projects over the years.
Thank you for using Jelpperi's services! I hope the service meets your expectations.
Why choose Jelpperi?
Reasons to choose Jelpperi
Experienced installer
Experience has been accumulated since 2013 through numerous small home interior projects and installations. I also have experience with challenging installations and valuable products.
Safe and reliable service provider
I personally arrive to carry out every installation, so you always receive service from the same familiar professional. I also respect your privacy and never disclose information about my customers.
Precise workmanship
The work involves careful planning and execution, measuring, confirming the installation position and secure mounting. Extra care is required, for example, when installing children's gym equipment and other products where safety is especially important.
Thanks belong to the customers
Thank you to all my customers for the interesting jobs over the years.
During the years of service, Jelpperi has completed thousands of jobs and countless different installations, as well as drilled tens of thousands of holes throughout the Uusimaa region. I have visited homes, offices and assisted living facilities of many different styles and sizes. Every home and every customer has been unique. Every customer has had their own interior style. People's belongings also have emotional value and their own stories.
I have had the opportunity to meet wonderful people, discuss interesting topics and see many different homes. Meeting new people is one of the great things about this work, and I would also be happy to help you with installation work in your home.
What I offer you
- Honest Finnish service from a long-established operator since 2013
- Broad installation expertise and problem-solving ability
- A fully transparent service model and pricing
- Attention to interior design and aesthetics, including design homes
- Sober, smoke-free and energetic service
- The opportunity to ask for advice and guidance if you decide to do the work yourself
Your benefits as a customer
- You do not need to feel indebted to a friend, relative or neighbour for helping you
- You can plan and consider the exact installation position at your own pace
- You do not need to purchase or own the necessary tools
- You do not need to figure out wall materials, fixings, electrical cables, pipes or load capacity by yourself
- You get help from an established, safe and familiar installation company
- The installation is carried out without unnecessary delays during the visit
+ Strengths
- An entrepreneur's service-minded attitude
- Genuine interest in the work and the customer's products
- A desire to solve problems and different installation challenges
- Responses to enquiries on weekday mornings around 6–7
- I enjoy tasks that require accuracy
− Weaknesses
- Occasionally running behind schedule
- Not always available by phone during the day
- Limited service hours on weekdays, approximately 08.30–15.30
- Sometimes a little too enthusiastic or talkative
- Sometimes the final price may differ from the original estimate
Media coverage, memberships and customer feedback
Jelpperi has appeared in various media in connection with home installation and mounting advice. Jelpperi's tips have been published, for example, in TM Rakennusmaailma, Kotiliesi and Helsingin Sanomat publications.
Jelpperi Installation Service is a member company of the Federation of Finnish Enterprises and the Association for Finnish Work. Customer reviews can be found on Jelpperi's Google profile, and photos of completed work can be viewed on Instagram.
Jelpperi tips in TM Rakennusmaailma 09/2023
Get help with small installation jobs at home.
Jelpperi tips in Kotiliesi 11/2020
Learn how to mount a picture on a wall with professional advice.
Jelpperi tips in HS Teema 2/2018 and HS Koti 12/2015
Photos from the publications can be found on Instagram. Helsingin Sanomat has also published Jelpperi tips about mounting a TV on the wall.
A fun mention of Jelpperi in Yle's Aikuiset series
Season 3, episode 4, around the 4-minute mark: “What on earth is Jelpperi?”
How does the service work in practice?
- Send your task list and the location using the contact form
- You can send photos of the location and products by phone to 045 3100 440
- You will receive an estimate of the duration and cost by email
- We agree on a suitable appointment time
- The work is completed as agreed, neatly and with suitable installation materials
- Payment is made by card using a payment terminal at the end of the visit
- Contacting Jelpperi does not obligate you to order the service
- Jelpperi does not accept jobs that cannot be completed safely or within the available expertise
Experienced and trusted service provider
Broad experience makes it possible to complete several different jobs during the same visit. Combining several small jobs is often the most cost-effective option.
Explore the wide range of services, prepare your task list and get in touch!
Pricing principles
The price of the service depends on the scope of the work, the number of products, conditions at the location, the required fixings or installation method, and whether several small installation and repair jobs are completed during the same visit.
A small-job service visit includes up to the first hour of work. During the hour, as many small installations, mounting jobs or repairs as possible are completed. Combining several small jobs during the same visit is a cost-effective way to take care of home installations, mounting, assembly and small repairs.
A minimum price is used for short jobs because the visit also includes travel, preparation, tools, selecting suitable installation materials and organising the service.
You will always receive an estimate in advance by email.
- Small-job service visit: from €179 including travel within the Helsinki metropolitan area and up to 1 hour of work.
- Additional time: €35 / each started 15 minutes.
- Installation materials: charged according to use, estimated in advance
- Parking: charged according to actual cost in paid parking areas
Service area
Jelpperi serves Helsinki, Espoo, Vantaa, Kauniainen, Tuusula, Kerava, Järvenpää, Sipoo and nearby areas.
- Handyman Helsinki
- Handyman Espoo
- Handyman Vantaa
- Other nearby areas by agreement
Installation materials and surfaces – in cooperation with K-Rauta
The correct mounting method is always selected according to the wall or ceiling material. Concrete, brick, plasterboard, wood and different board structures require different screws, plugs, anchors and working methods.
Jelpperi uses high-quality installation materials from K-Rauta and selects the mounting method according to the location. If you know the wall or ceiling material in advance, it is helpful to mention it when contacting us.
- Concrete and brick: drilling, plugs and screws selected according to the material
- Plasterboard: the load and mounting points are carefully assessed
- Wood and board structures: mounting is selected according to the load and intended use
- Small installation materials: charged according to the amount used
Responsibility and safety
Jelpperi has IF liability insurance. Work is carried out carefully, safely and using suitable installation materials. If it becomes clear at the location that the work cannot reasonably or safely be carried out in the agreed way, the customer will be informed before the work is completed.
Small installation jobs can sometimes involve surprises because every home, wall material and installation situation is different. The aim is always to complete the work as neatly as possible and resolve any problems fairly.
Electric mobility
Jelpperi travels to customer appointments using an electric car. Long driving experience, a well-maintained vehicle and electric mobility support everyday service in urban traffic.
This does not affect the quality of the installation work itself, but it is part of Jelpperi's modern and practical way of providing services in the Helsinki metropolitan area.
The truth about mistakes, feedback and complaints
Have mistakes ever happened?
Have mistakes ever happened during the work? Fortunately, there have never been any major problems, and hopefully there never will be. However, in this type of work, small mistakes can occasionally happen no matter how carefully the work is done. When thousands of holes are drilled every year, occasional mistakes or surprises are inevitable.
Fortunately, long experience helps resolve these situations. If something concerns you, please ask openly and I will answer honestly.
Yes, I am honest enough to admit:
- I have drilled into electrical wiring and had to call an electrician
- I have measured incorrectly and had to reinstall something
- I have drilled through a wall and had to fill and repaint the neighbour's wall
- I have cut something incorrectly, damaged a product and had to purchase a replacement
Negative feedback and complaints
Have there been negative reviews or complaints? Fortunately, they are very rare. No matter how carefully work is planned, it is impossible for anyone to avoid every complaint completely.
Most commonly, feedback has concerned delays. Unfortunately, this can sometimes happen because of traffic, unpredictable job durations and travel distances. Occasionally a fixing has come loose after installation, in which case it has been repaired. There have been two or three forgotten or overlapping appointments during all the years of operation.
Jelpperi always aims to provide you with the best possible service. Thank you for considering Jelpperi.
- The way the work is done matters: The aim is always to do the work as carefully as I would do it in my own home
- Long experience plays an important role: Experience helps assess the installation position, materials and conditions
Frequently asked questions
What services does Jelpperi provide?
Jelpperi provides small installation, mounting, assembly and repair jobs for homes and offices. Typical jobs include TV installation, soundbar installation, projector installation, picture hanging, mirror installation, curtain rod and curtain rail installation, shelf mounting, lamp installation, furniture assembly and small handyman jobs.
Why choose Jelpperi?
Jelpperi is a Finnish installation service established in 2013, specialising in small home installations, mounting work and interior installations. The service emphasises honest customer service, transparent pricing, accuracy and long experience in different homes and offices.
Which areas does Jelpperi serve?
Jelpperi serves Helsinki, Espoo, Vantaa, Kauniainen, Kerava, Järvenpää, Sipoo, Tuusula and nearby areas.
Can several jobs be completed during the same visit?
Yes. Several jobs can often be combined during the same visit, such as TV installation, picture mounting, mirror installation, curtain rod installation, shelf mounting, lamp installation or assembly of a small piece of furniture.
How is the price determined?
The price is based on the duration of the work, the minimum service visit, possible parking costs and installation materials used. You will receive an estimate in advance.
What is the minimum service visit?
The minimum service visit is €179 in nearby areas. The exact estimate depends on the work, location and whether several jobs are combined during the same visit.
Are screws, wall plugs and small installation materials charged separately?
Yes. Small installation materials such as screws, plugs, anchors, brackets and other mounting materials are charged according to the amount used.
Do I need to purchase the product to be installed in advance?
Usually the customer purchases the product to be installed, such as a TV bracket, curtain rod, shelf, lamp or piece of furniture. If necessary, Jelpperi can help assess which solution is suitable for the location.
Can Jelpperi install items on plasterboard walls?
Yes, but plasterboard requires suitable fasteners and an assessment of the load. The mounting method is always selected according to the wall material and the product being installed.
Does Jelpperi have liability insurance?
Yes. Jelpperi has liability insurance. Jobs are not accepted if they cannot be completed within the available expertise or safely.
How do I request a price estimate?
Send a short description of the work by email or using the contact form, including the location, any photos and information about the products to be installed. Photos can also be sent by MMS or WhatsApp to 045 3100 440.
Is contacting Jelpperi binding?
No. Requesting a price estimate or contacting Jelpperi does not obligate you to order the service.
Ask for more information or request a price estimate
Tell us, for example:
- What jobs need to be completed?
- How many separate installations, mounting jobs, assembly jobs or repairs are involved?
- Which city and postcode area is the property located in?
- Do you know the wall or ceiling material?
- Do you already have the products, brackets, supports and other installation materials?
- You can send photos by MMS/WhatsApp to 045 3100 440